LEGAL REFERENCE

ek235 mein aapka privacy sabse aham hai

Hamara privacy policy bilkul saaf hai: aapka personal information sirf aapke account ko surakshit rakhne aur payment process ko smooth karne ke liye use hota hai. Jab aap...

Data encryption 24/7Pakistan mein supported ilaqon ke liyeKoi third-party share nahi
ek235 ek235 mein aapka privacy sabse aham hai

Hamara privacy posture aur Pakistani qanoon

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWALONN KE JAWAB

Privacy mein sawalon ke liye hamari team tayyar hai

Team online

Live Chat Support

Hamari live chat team 24/7 privacy questions ke jawab deta hai. Agar aap jaanna chahein ke aapka data kahan stored hai ya kaise use hota hai, to sirf pooch lijiye.

Email Privacy Request

Privacy se related formal request ko [email protected] par bhejiye. Hamari team 72 ghanton mein reply karega aur aapka data access ya deletion request process karega.

Account Security Center

Aap apna account dashboard mein jao aur Security tab khol kar apne personal data, connected payment methods aur login history dekh sakte ho.

SECURITY KE SATH TRANSPARENCY

Hamara privacy posture transparent aur audit-ready hai

End-to-End Encryption

Aapka login data aur payment information SSL/TLS encryption ke under transfer hota hai. JazzCash, Easypaisa, SadaPay aur Raast ke saath...

No Login Selling

Hamara policy bilkul clear: aapke login credentials, email ya phone number kabhi third parties ko nahi denge. Sirf internal team...

Regular Security Audits

Hamari infrastructure quarterly mein security check se guzarta hai. Jab vulnerability mile, tab immediately fix hota hai aur aap ko...

Pakistan-Compliant Storage

Jahan local qanoon mein data residency ki zaroorat hai, wahan hamara infrastructure supported ilaqon mein operate hota hai.

Payment Data Separation

JazzCash, Easypaisa, SadaPay aur Raast ke payment tokens hamara main database mein nahi hote. Wo tokenized format mein rhete hain.

Withdrawal Verification

Jab aap paise nikalna chahein, tab hamara system aapke identity aur payment method ko re-verify karta hai before releasing funds.

Hamara privacy approach kya alag hai

Data MinimalismHamara approach: sirf jo zaroorat hai wo mangiye. Zyada personal details ka request nahi karte. Jahan local qanoon ijazat deta hai sirf wahan documented information le lete hain.
User ControlAccount settings mein aap apne notification preferences, data visibility aur privacy level ko adjust kar sakte ho. Jab chahein access request kar sakte ho.
No Cookie TrackingHamara site essential cookies use karta hai sirf session management ke liye. Marketing tracking ya behavioral profiling ke liye nahi. JazzCash, Easypaisa, SadaPay aur Raast ke transactions ko hamari team track nahi karta.
Transparent RetentionAapka payment history 7 saal tak store rahta hai kyunke Pakistani qanoon mein tax compliance zaroori hai. Baaki data 2 saal baad delete ho jaata hai.
No Resale of DataEk dum clear: aapka data kisi ko sell nahi hota. Analytics partner ke sath bhi aggregate, non-identifying data hi share hota hai.
Breach NotificationAgar security incident happen kare, to aap ko 48 ghanton mein email se inform karenge aur batayenge ke kaunsa data affect hua.
Independent AuditsHamara privacy claims third-party security audits se verify hote hain. Reports publicly available hain wahan supported ilaqon mein available hain.
PRIVACY-FIRST DESIGN

Aapke account aur payment flow kaise surakshit hai

JazzCash Integration JazzCash deposits directly hamari payment gateway mein aate hain. Aapka...
Easypaisa Tokenization Easypaisa transactions tokenized hote hain. Actual account number hamara database...
SadaPay Withdrawals SadaPay se withdraw karte hote, tab aapka identity re-verification hota...
Raast Instant Settlement Raast ke through deposits 2 minute mein confirm hote hain...
Login Session Control Aapka session 30 minute ki inactivity ke baad auto-logout ho...
Data Export Right Jab chahein aap apna full data export kar sakte ho—transactions...

Privacy ke bare mein aksar puche jaane wale sawal

Nahi. JazzCash account number hamara encryption layer mein rehta hai aur sirf transaction verification ke waqt temporary access hota hai. Kisi third party ko nahi diya jaata. Payment processing ke baad sirf tokenized reference store hota hai.

Aapke account delete hone se ek235 database mein aapka personal info turant clear ho jaata hai. Lekin Pakistani tax compliance ke liye aggregate transaction records 7 saal tak stored rehte hain—lekin aapke naam ya personal details usmein nahi hote.

SadaPay withdrawals secure karne ke liye aapko re-verify karna zaroori hota hai kyunke paise aapke account se bahar ja rahe hote hain. Ye security layer aapke account ko unauthorized withdrawals se protect karta hai.

Raast transaction history aapke account dashboard mein 7 saal tak visible rehta hai kyunke Pakistani qanoon mein financial records maintain karna zaroori hai. Transaction details encrypted hote hain aur sirf aap dekh sakte ho.

Agar aap notify karo ke password compromise hua, to hamara team turant aapka session log out kar dega, new password reset link bhejega aur aapko security check mein help karega. 24-hour mein investigation complete ho jaati hai.

Nahi. Hamara live tables sirf gaming fairness verification ke liye streamed hote hain aur koi personal recording nahi hoti. Session data sirf aapke account history mein store hota hai—gameplay video nahi.

Haan. Logout ke baad session cookies immediately clear ho jaate hain. Persistent cookies sirf language preference jaise non-sensitive settings ke liye remain karte hain aur kisi personal data ko track nahi karte.